Customer Reviews and Testimonials

We're Not Satisfied Until You're Satisfied

To illustrate our committment to customer satisfaction, the following is a sample of the feedback we've received.




Prompt and Courteous

Management:

I wish to extend my sincere appreciation for your prompt response this morning to my call stating my air conditioning was not working.

When I called this morning (at) approximately 8:00 a.m. and left a message on your recorder I was contacted within two hours. Your technician Guy was at my home within thirty minutes of your call.

Guy was a delight to communicate with. He was polite, courteous and very knowledgeable. (He was) patient in responding to my numerous questions concerning my heating and air conditioning system.

It is a pleasure to do business with such a reliable company. Thank you.

Sincerely,
Aden C. Langford

Honest, Thorough

Wayne,

I just wanted to send a big Thank You to you and the personnel at Boothe's Heating and Air. I am specifically speaking in regards to the services performed on 4/07/2010. (Second 90 degree day of 2010) .

I called your offices at approximately 9:30 this morning and your office personnel took my call right away. She was very friendly and thorough in recording the issues with my AC unit. In addition, she was very honest and straight forward in regards schedule. She clearly stated it was a busy day for your company but said she would try her best to get somebody on site that day. I was very appreciative of her efforts and willingness to work the schedules to try and help me. To my surprise, I was contacted within two hours with a request to start work within the hour. The schedule management was very impressive as well as the prompt response. I am very appreciative of her efforts and the honest handling of the schedule.

Once on site, work began very quickly but with a knowledgeable and thought out approach. It was definite confidence booster knowing that it was not a try anything approach to resolve the problem. Secondly, I was also appreciative of the extra care taken when coming in and out of the house in regards to tracking of dirt. Personally I was just happy having the problem worked on, but this extra bit of care was a definite bonus. Lastly, I was also'very appreciative of the thoroughness of the work performed. Personally for me, seeing the double checking of pressure gauge readings, vent temperatures, checking of temperature differentials and verification of overall unit operation prior to claiming success was refreshing. As a customer I really felt like the repair was performed in a thorough and correct manner the first time.

In conclusion, I would just like to say thank again for the Friendly, Prompt and very Knowledgeable service. Boothe Heating and Air definitely has my personal recommendation to family and friends.

Robert Bean

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